Refund Policy

We want you to be satisfied with RecordMan. The service is operated by RecordMan LLC, a Georgia limited liability company. This policy explains when refunds are available and how to request one.

Subscription Cancellations

You may cancel your subscription at any time from Settings → Billing. When you cancel:

• Your subscription remains active until the end of the current billing period.
• You will not be charged again after cancellation.
• No partial refunds are issued for unused days in the current period.

Refund Eligibility

We offer a full refund if you request one within 7 days of your initial subscription charge and have not made significant use of paid features during that period. Subsequent renewal charges are non-refundable.

Billing Errors

If you were charged in error (e.g., a duplicate charge or a charge after cancellation), contact us and we will issue a full refund promptly.

How to Request a Refund

Contact us through the support channel in your account settings with your account email and a brief description of the issue. We respond within 2 business days.

Processing Time

Approved refunds are processed through Stripe and typically appear on your statement within 5–10 business days depending on your bank.