Last updated: April 2026
We want you to be satisfied with RecordMan. This policy explains when refunds are available and how to request one.
You may cancel your subscription at any time from Settings → Billing. When you cancel:
We offer a full refund if you request one within 7 days of your initial subscription charge and have not made significant use of paid features during that period. Subsequent renewal charges are non-refundable.
If you were charged in error (e.g., a duplicate charge or a charge after cancellation), contact us and we will issue a full refund promptly.
Contact us through the support channel in your account settings with your account email and a brief description of the issue. We respond within 2 business days.
Approved refunds are processed through Stripe and typically appear on your statement within 5–10 business days depending on your bank.